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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Research workforce requirements
   • Review current data on staff turnover and demographics
   • Assess factors impacting workforce supply
   • Establish organisation’s requirements for a skilled and diverse workforce
2. Coordinate workforce objectives and strategies
   • Consult relevant stakeholders on organisational strategy and establish aligned objectives for modification or retention of the workforce
   • Confirm objectives for workforce diversity and cross-cultural management with relevant stakeholders
   • Assist determination of strategies to address high staff turnover
   • Assist determination of objectives to retain relevant skilled labour
   • Assist determination of strategies to source skilled labour
   • Communicate plan objectives to relevant stakeholders
   • Obtain agreement and endorsement for objectives and establish targets
3. Coordinate implementation of initiatives
   • Support implementation of agreed objectives for recruitment, training, redeployment and redundancy
   • Identify strategies to assist workforce to deal with organisational change and coordinate implementation
   • Identify strategies to assist in meeting the organisation’s workforce diversity goals and coordinate implementation
   • Coordinate implementation of succession planning system and ensure workers are developed and retained
4. Monitor and evaluate workforce trends
   • Review workforce plan against patterns in existing employee and workforce changes
   • Monitor labour supply trends for areas of over and under supply in the external environment
   • Monitor effects of labour trends on the demand for labour within own organisation
   • Coordinate survey of organisational climate and collect worker satisfaction results
   • Consult with relevant stakeholders and refine objectives and strategies in response to internal and external changes
   • Monitor government policy on labour demand and supply
   • Evaluate effectiveness of change processes against agreed objectives

Performance Evidence

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

coordinate the implementation of a workforce plan in at least one work area.

In the course of the above, the candidate must:

review relevant trends and supply and demand factors that will impact on organisation’s workforce

review and interpret information from a range of internal and external sources, in order to identify:

current staff turnover and demographics

labour supply trends factors that may affect workforce supply

organisation’s workforce requirements objectives and strategies.

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Knowledge Evidence

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

key features of external labour supply relevant to the specific industry or skill requirements of the organisation

key features of industrial relations relevant to the specific industry

labour force analysis and forecasting techniques

common programs that ensure workplace is an employer of choice

key aspects of:

staff turnover and demographics factors

sources of skilled labour

contingency plans

strategies for recruitment, training, redeployment and redundancy

strategies to assist in meeting the organisation’s workforce diversity goals

format and content of workforce plan according to organisational procedures.

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